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Privacy Policy

Last Updated: May 2026

At Sync Smart Technology Co., Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how it is processed, and the circumstances under which it may be shared when you use our website or purchase our products.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Device & Browsing Information

When you visit our website, certain technical information may be collected automatically, including but not limited to:

IP address
Browser type and version
Device information
Time zone settings
Cookie identifiers
Pages and products viewed
Referral sources and search keywords
Website interaction and browsing behavior

This information helps us understand website performance and improve user experience.

Order & Customer Information

When you place an order or attempt to make a purchase, we may collect information such as:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment-related information
Order details and transaction records

This information is necessary to process purchases and provide customer support.

2. Methods of Data Collection

We collect information through a variety of technologies, including:

Log Files

Our servers automatically record technical information such as IP addresses, browser information, internet service provider details, referring pages, exit pages, and timestamps.

Cookies & Similar Technologies

Cookies, web beacons, pixels, and similar technologies are used to improve website functionality, measure performance, and better understand visitor interactions.

3. How We Use Your Information

The personal information we collect may be used for purposes including:

Processing and confirming orders
Completing payment transactions
Shipping purchased products
Providing customer service and after-sales support
Responding to inquiries
Improving website functionality and user experience
Sending product updates, promotional information, or marketing communications where permitted by applicable law

4. Sharing Information with Third Parties

To operate our business efficiently, certain information may be shared with trusted third-party service providers that support our services.

Examples include:

Shopify

Our online store operates on the Shopify platform, which provides the infrastructure required for order processing and e-commerce operations.

Analytics & Advertising Services

We may use services such as Google Analytics and advertising technologies to better understand website traffic, evaluate performance, and provide more relevant advertising experiences based on user preferences and interactions.

Information shared with these providers is used only for legitimate business purposes and in accordance with applicable privacy requirements.

5. GDPR Rights for European Users

If you are located within the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including the right to: